Where is My Order?

Looking at your letterbox? Dwelling on the doormat? We understand. Waiting for your items can leave you sweaty, breathless, and wanting more.

If you’re not sure which delivery method you selected, you can check your order confirmation email — it contains everything you need to know.

Some products, such as direct dispatch items, may take a little longer to arrive, as they are sometimes shipped from a trusted partner rather than directly from our warehouse. If you can’t quite remember, the estimated delivery time (ETA) is available on the product page.

You can track your order by clicking here.

Contact Us

For questions about our services, delivery, or to get in touch for any reason, please contact us:

Email: contact@solarofficial.com
Phone: +44 7506 850981
Mail: Solaris, 1209 Mountain Road Place Northeast, Suite R, Albuquerque, New Mexico 87110
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT)